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Metrics for Product Life Cycle Processes
1. Marketing
- Product marketability
- Share of the market controlled by the Company
- Time of product’s existence in the market
- Probability of commercial success
- Estimated sales volume
- Time perspective of the marketing plan
- Influence upon existing products
- Product perception by Customers
- Competitive position
- Product conformance to existing distribution channels
- Estimate of original production costs
- Estimate of marketing investment
- Project compatibility with the current Company’s Policy and long-term plans
- Project compatibility with the Company’s attitude to risk
- Possibility of future projects execution on the basis of the present project and new technology
- Resource pool required for the project implementation 2.1.2. Financial metrics
- Project costs
- Productive investments
- Financial project resources
- Influence on other projects demanding financial resources
- Project profitability and maximum costs
- Potential annual profit
- Expected gains
- Project compatibility with the Company’s investment effectiveness criteria 2.2.Product development and manufacturing
- Planned project man-hours
- Revised planned project man-hours
- Planned weekly man-hours
- Actual performed project volume from the start of design (progressive total)
- Project schedule deviation
- Time & cost sharing between project tasks
- Planned and actual number of staff working on the project
- Man-hours for the project revision
- Number of detected defects
- Number of debugged defects
- Number of unrevised defects
- Defects Pareto diagram
- Number of detected defects
- Number of debugged defects
- Number of unrevised defects
- Defects Pareto diagram 2.3. Metrics of the final product
- Compatibility with success criteria
- Level of detail and depth of technical solutions
- Reliability of deliverables
- Stability of deliverables
- Safety of deliverables
- Ergonomics and technical aesthetics of deliverables
- Standardization and unification of project decisions
- Quality of project and technical documentation 2.3.2. Engineering services
- Service compatibility with success criteria
- Deliverables compatibility with engineering factors
- Components quality and suitability
- Installation quality (welding joints, fastening, etc.)
- Reliability of deliverables
- Deliverables safety
- On-time service rendering
- Quality of operation documentation 2.3.3. SW products
- Effectiveness
- Efficiency
- Reliability
- Portability
- Maintenance ability
- Functionality 2.4.Metrics of quality management processes
- Accuracy of PM goal-setting
- Quality of project planning
- Quality of project input data definition
- Quality of product manufacturing operations
- Quality of records of manufacturing operations execution
- Quality of PM decisions (data tracking, timetables analysis, incentives system, quality of documentary PM decisions)
- Quality of quality records 2.4.2. Metrics of Customer satisfaction
- Product compatibility with requirements specification and design statement
- Engineering level of project
- Compatibility with date of production
- Project costs
- Estimate of communication processes
- Staff competence
- Staff friendliness
- Service documentation quality
- Number of reclamations
2. Project Metrics
2.1.Contract analysis
2.1.1. Company’s Quality Policy-related Metrics
2.1.1. Company’s Quality Policy-related Metrics
2.2.1. Metrics of project man-hours and scheduling data
2.2.2. Project metrics of product defects
Before product delivery to the Customer:
After the product delivery to the Customer:
2.3.1. Project product
Before product delivery to the Customer:
After the product delivery to the Customer:
2.3.1. Project product
2.4.1. General metrics of quality management processes
